Same task comparison between Zero-Shot and Few-Shot:
Task: Convert customer feedback into structured product improvement suggestions
Zero-Shot: "Convert this feedback into a product improvement suggestion: 'This app is slow to load and I can't find my history'"
→ Claude produces a suggestion, but format varies across runs.
Zero-Shot + format specification: "Format: Issue Type | Priority (High/Med/Low) | Recommendation (one sentence). Feedback: [same as above]"
→ Format stable, but edge cases occasionally drift.
Few-Shot (add 2 examples):
→ Format 100% consistent, edge cases covered.
This shows: Zero-Shot + format specification solves most situations; upgrade to Few-Shot only when extreme format consistency is required.